Customers book and follow along themselves
One place where your customers book transport, follow the shipment and fetch waybills, proofs of delivery and invoices. And when a delivery slips, the recipient picks a new time slot.
CVX-40174
Aarhus → Hamburg
Works with
- e-conomic
- UBL 2.1file generated
- Peppol BIS Billing 3.0file generated
- NemHandelfile generated
- Mapbox
- PTV
- OSRM
- Creditsafeneeds an agreement
- Telematikneeds an agreement
- API + webhooks
From phone calls and emails to one place to book, follow and fetch
Book shipment
Customer portal · Nordlys Møbler
Your price
Pickup today 14:00–18:00
DKK 3,477Nothing is booked until the customer confirms.
Booking with the price up front
The customer enters pickup, delivery and weight and sees the price from their own tariff before anything is booked. The booking lands in Covex as an order, ready for dispatch.
The price from their tariff
No quote in three days. The price is calculated right away from the tariff the customer has with you.
Nothing booked without confirmation
The customer sees price, pickup and delivery and confirms. Only then does it become an order.
Tracking with status, stops and arrival
Customers follow their shipments with status, stops and predicted arrival. It's the same information dispatch works with, so nobody has to call to ask where the goods are.
Predicted, and labelled that way
Arrival is shown as predicted and moves when the truck does.
Notifications by your rules
Recipients and senders can be notified when something happens, following the rules you set up.
Brandsø Byg, Vejle
Havnegade 14, gate B
Recipient's signature
Waybills, proofs of delivery and invoices
What customers usually ask for by email is in the portal: the waybill, the proof of delivery and the invoice, kept with the shipment.
Proof of delivery from the field
Signature and photos of the goods come straight from the driver app.
The invoice with the shipment
Customers find the invoice together with the shipments it covers.
Recipients pick their own time slot
When a delivery slips, the recipient can choose a new time slot from the tracking link instead of calling. The choice goes straight into Covex.
A link, no account
Recipients follow the delivery through a tracking link and don't need a login.
Covex notices the pattern
If a customer's recipients often pick their own slot, recovery takes that into account when a delivery is at risk.
Choose a new delivery time
Your delivery from Nordlys Møbler is delayed
The same security as the rest of Covex.
The portal role
Customers sign in with the portal role and only see their own shipments, documents and invoices.
Access
Sara Holm
Two-step verification
Code from authenticator at login
Enforced at row level in the database
Enforced in the database
The database enforces who sees what, row by row. It isn't a screen filter that can be worked around.
Two-step verification
Enter the code from your authenticator
Two-step verification
Sign-in can require a code from an authenticator app, and every change is logged with who, when and from where.
“A quote from a customer running their daily operations on Covex goes here.”
TODOcustomer quote — supplied by CovexReady for fewer calls about where the goods are?
See the customer portal in Covex, from booking to proof of delivery.
