Keep the promises you made to customers
Delivery reliability per zone, customer and carrier. What-if, calculated on a snapshot. Your goals and limits, written in your own words. And reports on revenue, cost and contribution margin.
Service levels
Delivery reliability with penalty
Zone 3 is at 96.2% this month.
Every promise measured, every miss explained.
Waybill missing, invoice cannot be released
CVX-40151
Delivery reliability, where it happens
Service levels measure delivery reliability per zone, per customer and per carrier, with a penalty where the agreement has one. When a delivery is at risk, it appears in the command centre with evidence, consequence, owner and deadline, before the customer calls.
What-if, before it happens
A scenario is calculated on a snapshot of operations: more volume, a facility out of action, can we take this order, or fewer empty kilometres. The result is set against today on orders, cost, margin, kilometres and empty running, and anything that can't be done is listed with the reason.
Scenario: One vehicle fewer on Funen
Calculated on the 06:00 snapshot
Policies: your goals and limits, in your own words
Policies
Write the rule as a sentence
Priority customers, an approval limit, fewer empty kilometres. Covex interprets the sentence and shows what it becomes, and conflicts are reported before anything is saved.
Proposal: Offer Høgvik Fragt DKK 15,230
96% on time and 31 trips on this lane. The cheapest alternative has 81%.
Approve before it applies
Everything is saved as a draft. Activating is a separate step, and policies with consequences need an approval bound to exactly the parameters shown.
Audit trail
Every changeTariff Valdoro Stål v4 published
Sara Holm, user
Price changed manually on CVX-40166
Sara Holm, −DKK 840, reason given
Status: Delivered on CVX-40158
Mikkel Dahl, driver, via app
Enforced, not just remembered
Active policies are enforced by the system. Extra cost above the limit needs approval, and automation only runs with an off switch, a daily quota and a log.
Figures you can act on
GP1 per month
All customers · all departments
Target 17.0%
Reports
Revenue, cost and contribution margin per month, customer, department, forwarder and lane. Reports can be sent automatically to the people who need them, on the days and times you choose.
Active shipments
148
62 today, 86 ahead
The command centre
The front page doesn't show everything. It shows what needs a decision today, with evidence, consequence, owner and deadline. Whatever runs to plan is dimmed.
