The Covex agent: ask about your operations in plain languageCovex agent: ask in plain languageRead more

PRODUCT/Agent

The Covex agent

Ask about operations in plain language. The answer comes from your own data.

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A lookup, not a guess

The agent looks things up in your own data — orders, trips, drivers, customers, exceptions, invoices and approvals — with your own permissions. It sees what your role is allowed to see, and nothing more. Every answer shows what it did, which records it relies on and how fresh the figures are.

Your own permissions

Lookups run with your own session. Roles and row-level access apply to the agent as well.

Confirmed or predicted

The answer separates what is confirmed from what is predicted — such as an expected arrival.

From question to action, on your terms.

Ask

Write the way you'd ask a colleague. The agent opens anywhere in Covex with ⌘J and knows the order you're looking at.

Look up

The agent picks the lookups it needs, and you see the steps as they happen.

Suggest

It can suggest moving an order, messaging a driver or running the monitoring. Every suggestion has exact parameters and a risk level: safe, changes the plan, or can't be undone.

Confirm

Nothing runs until you confirm in the chat. The action then goes through the same functions as the buttons in Covex, and the result is logged.

Limits that are built in

Approval bound to the parameters

Consequential actions go for approval. The approval covers exactly the parameters shown — if they change, it has to be approved again.

Shows what it did

Every answer is stored with its lookups, evidence and freshness, so it can be checked afterwards.

Asks rather than guesses

When the agent is missing something, it asks one clarifying question at a time and waits for your answer.

A no is remembered

Cancel a suggestion and Covex remembers the rejection. Recovery knows which suggestions you've turned down before.

Customer story coming soon

TODOcustomer quote, name, title and photo

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Ask about the things
you usually look up

Example

“How many trips do I have today?”

The agent counts today's trips from your plans and links to the records it counted.

Example

“Which deliveries are at risk?”

The answer builds on the monitoring and says what is confirmed and what is predicted.

Example

“What did Valdoro Stål cost us last month?”

The period against the previous one, broken down by transport type, price lines and the most expensive orders.

See Covex at work — from enquiry to invoice.

Ask the agent about operations, and see how suggestions only become actions once you confirm.

A cargo ship on calm, dark water