The Covex agent: ask about your operations in plain languageCovex agent: ask in plain languageRead more

Operations/Dispatch, trips and terminal

Drag the order to a driver or carrier. Capacity and driving time are checked before you let go.

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A desk with two screens in front of a window with blinds

Covex for operations

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colours on the board — green, amber and red — before an order is assigned

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of driving before the break. The driver's remaining driving time is in the app

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languages. Drivers read their trip in their own language while the office works in Danish

How it works

One shipment, all the way through. Seen from operations.

Command centre

Exceptions first

The front page shows what needs a decision today — with evidence, consequence, owner and deadline. Whatever is running to plan is muted.

Carriers

Offers to your hauliers

Offer a trip to a carrier. Acceptance or refusal comes back with a reason, and PODs and documents land in the system without emails back and forth.

Terminal

Know what's on the terminal

Scanning in and out, goods on the terminal and parcels. You can see what is there and what is missing before the trip leaves.

Dispatch

The board

Pool, resources and green, amber and red. Drag an order to a driver or carrier, or combine several orders into one job with a shared cost.

Live map

Trips, routes and the live map

Trip plans, fixed routes and automatic assignment. The live map shows vehicles en route, stops and predicted arrival, and notifications message recipient, sender and driver according to your rules.

Driver app

Proof comes from the field

An invoice is ready once the delivery has proof. So signatures, photos and deviations come straight from the driver app — with a code and a photo, not a phone call.

Drivers and fleet

Drivers, fleet and settlement

Driving time, qualifications, inspections, insurance and deadlines sit on the driver and the vehicle. Settlement with hauliers and drivers is calculated from the resource agreement.

TODOCustomer quote — to be replaced by an approved quote

A quote from a dispatcher who uses Covex day to day will go here.

FAQ

When you drag an order to a driver or carrier, Covex checks capacity and driving time first. The colour shows whether the assignment is fine, risky or not possible — before you let go.

No. Covex works out options and presents them as suggestions, but nothing is carried out until someone says yes. Consequential actions go for approval, and the approval only covers exactly the parameters shown.

From the trip's latest position, the plan and the stops in between. It is always labelled as predicted, so you can tell what is confirmed from what is forecast.

Yes. Carriers are offered trips in the carrier portal, accept or decline with a reason, upload PODs and waybills, and see their settlements.

The telematics integration — positions, driving and rest time and kilometres from the cab — is built, but needs an agreement with the provider before it can be switched on. Until then, positions come from the driver app.

Maps and route distances come from Mapbox, PTV or OSRM.

Yes. Covex works with tabs and split view, so dispatch and the live map can sit side by side. With ⌘K you can find any order, customer, driver or invoice from the keyboard.

See the board for yourself

Book a demo and see dispatch, the live map and the terminal in Covex.

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